Build Your Perfect Body And Healthy Growth

How can I sign up for the XFitness Club?

Through our website, you can join XFitness Club online. In only a few seconds, register by clicking the "Register" section! Come to our gym if you'd like, and let's meet one-on-one to register for a membership

How old must you be to join the XFitness Club?

With the consent of your parents, you may join our gym on the day you turn 14.

What transpires when my membership runs out?

The conclusion of the membership period results in an automatic termination of the membership. The payment will be renewed when it is made once again.

What happens to my membership if I am unable to pay the membership cost with my credit card?

You cannot enter the club if your membership price cannot be deducted from your card for recurring or past-due memberships. The card is used to try and collect any outstanding or accumulated membership fees. You can resume utilizing the club if the collection is a success. If two consecutive months of collection are not possible, the membership fee is collected legally in accordance with the terms of the contract.

When will my credit card be charged the membership fee?

The preferred membership cost is applied to all memberships at the time of initial registration. There is no additional cost while a member. If a recurring monthly subscription is chosen, the membership fee for the following month is automatically charged to the credit card on the last day of each month. In annual memberships, the annual fee is charged from the credit card when the membership starts.

What should I do if I've forgotten my membership password?

By selecting the "Forgot Password" option from the "Member Login" area of our website, you can have a new password sent to your phone through SMS. Anytime you wish, you can renew or modify it. If none of these solutions allow you to change or refresh your password, you can get in touch with us via WhatsApp Support or in-person customer support.

What should I do if I can't log in to the membership portal?

Ensure that the email address and password you used to register are entered correctly. If you are still having trouble logging in, you can contact our Live Support Department at https://innovationsenterprise.com/Xfirness/#features

How can I restart the membership freezing procedure while it is still in effect?

During the time when your membership is frozen, you can revive it whenever you like by visiting the club.

How will my membership invoices be delivered?

At the conclusion of the applicable month, invoices are generated and distributed as e-invoices to the recipients' email addresses in the second week of the following month.

Can I put my membership on hold?

Your subscription can be put on hold at any time and then reactivated whenever you like. The Freeze - Start part of our website contains all the information you need to know about this topic.

Can I use the mobile application to freeze or cancel my membership?

Additionally, you can freeze your membership via our mobile app. You are unable to cancel, though. If you relocate outside of the city, you can terminate your membership by providing documentation of your new address or a medical report describing your health issues.

Is a monthly payment option available?

Yes, the single-month subscription type does offer a monthly payment option. You can either buy a one-month subscription or renew it whenever you like, or you can buy 3, 6, and 12-month memberships and join by making a one-time payment or paying on a regular basis.

Can I give my membership to a friend or family member?

You are the only member of the XFitness Club, and it cannot be shared.

Do you provide a free trial membership?

Yes, if you like, you can sign up for a free trial membership for a day. You will always have the backing of our entire staff.

Am I able to pay cash?

You may use cash to pay.

Do you offer specials?

Seasonal campaigns are run by us. To stay updated on these campaigns, follow us on social media.